CouponSmacky.com
Refund-Return Policy:
- Refunds
are given as Smacky Bucks only (instore credit).
- If I made
a mistake with the product posting that you ordered I will fix the product
listing and refund you the amount spent on the error only.
- If I sent
the wrong coupon and the line item of the order is correct I will refund the
error and if there is still time on the expiration date I will resend the right
ones.
- If coupons
are missing please email me back as quickly as possible, and inform me of which
coupons and how many and I will refund the error and if there is still time on
the expiration date and they are in stock I will resend the right ones.
- I do not
refund for coupons that you bought that have expired. Please check the dates
and check the shipping estimates.
- I do not
offer refunds for orders you did not get in time for a sale, I have no control
over the postal service.
- If your
order has gone missing, please do not contact me for a possible refund unless
it has been at least 10 business days from the DAY IT WAS SHIPPED. This gives
it time for the order to not only get to you but also be returned to me if
there was any error with postage or the address.
- If your
order is received, you will receive notification via email that an order was
received back, along with the post office's reason for return, typically in
form of a picture of the yellow label on the original envie. At the time
of return the processing fees will be refunded.
- If
after the 10 days the order was not received, and has not been returned to me,
then 1/2 of the processing fees minus any Paypal fees will be refunded.
- Only
when the order is received back to me will the remaining processing fees will
be refunded.
- Any
orders cancelled after payment has been received will be refunded minus any
Paypal fees.
I
highly recommend you request delivery confirmation for all orders.
I
make my decision on a case by case basis.